Get help with setup, riding, orders, delivery, warranty, returns, the SOODOO App, and aftercare.
FAQsCommon product, battery, riding, and delivery questions.Assembly GuideGeneral setup steps and pre-ride safety checks.Warranty PolicyCoverage periods, exclusions, and claim steps.Service SupportGet approval and find the nearest available service option.SOODOO AppApp features, downloads, and pairing support.Contact YoclezSend an order, technical, or product enquiry.
For faster technical support
Email [email protected] with your order number, bike model, a clear description, and photos or a short video. We aim to reply within 1-2 business days.