Yoclez works with trusted local bicycle-service partners in the UK. Service availability can change, so contact us before travelling to a workshop.
Before you visit
- Contact us first. Email [email protected] with your order number, model, issue description, and photos or video. Our team will diagnose the issue and may supply parts or instructions.
- Warranty work needs approval. A Yoclez warranty ticket or written approval is required before repair work begins. Costs from unapproved work may not be reimbursed.
- Service partners do not accept returns. Follow the approved return process instead of taking a product to a workshop.
Find the nearest approved option
Ask support for the current service partner nearest to you. Include your postcode so we can provide the most relevant available option.